Physical Products We want you to be completely satisfied with your purchase. If you are not satisfied with a physical product you have 14 days from the date of delivery to request a return. Items must be unused and in their original packaging. Shipping costs are non refundable.

Digital Products — No Refunds All digital products including ebooks, courses, tutorials, and downloadable guides are non refundable. Because digital products are delivered with instant access upon purchase we are unable to issue refunds once the product has been accessed or downloaded. This includes but is not limited to:

• The Proverbs Business Plan for Hairstylists
• The Six Figure Stylist Blueprint
• How to Create Your Own Hair Care Line
• How to Create Your Own Tape-In Extensions
• Microlink Tutorial
• Any other digital download or course

Please review all product descriptions carefully before purchasing. If you have any questions about a digital product before buying please contact us at [your email address] and we will be happy to help you make the right decision.

Coaching Programs — No Refunds All coaching programs including the 30 Day Business Reset Room and 30 Day Business Reset 1:1 are non refundable. Due to the nature of live coaching and the immediate access to community and resources upon enrollment we do not offer refunds on any coaching program once payment has been received.

We are committed to delivering real value and real results. If you have any concerns about your coaching experience please reach out to us directly and we will do everything we can to make it right.

Masterclasses and Live Events All masterclass and live event tickets are non refundable. If you are unable to attend a live event please contact us to discuss options for accessing recorded content where available.